Entry to the Maidstone Museum, including the Queens Own Royal West Kent Regiment Museum is Free!
Monday - Saturday 10.00 - 17.00
Sunday & Bank Holidays 12.00 - 16.00 (Closed on Sunday Nov - Mar)
Entrance to the Tyrwhitt-Drake Museum of Carriages: £2.00 Adult. £1.00 Senior Citizen and Child over 5. Child under 5 free
Opening Times:Wednesday to Sunday 12.00pm to 4.00pm
The Carriage museum is now closed, it will reopen on 1st May 2013
If you would like to book a school visit to the Museum or the Tyrwhitt-Drake Museum of Carriages please contact our Education Team on email@example.com or call 01622 602853
Due to the nature of our historical buildings, physical access to Maidstone’s Museums is somewhat limited. We have implemented improvements advised by the V&A, and further improvements were made during the redevelopment of our West Wing, which now includes ramped access. Our East Wing Development has ensured greater access to our collections, buildings and improved facilities with disabled facilities and a lift to the first floor fine art and exhibition galleries. Plesae give us your feedback to help us improve access for you.
Virtual access to our collections is available through our collections pages. If you would like to view certain artefacts, an appointment can be made with a member of our collections team who are happy to bring the objects out into an accessible area for you. Please use our Contact Us page to make an appointment.
We have disabled parking spaces at all our museums. At Maidstone Museum parking is at the rear of the building. Wheelchair users will need to journey through Brenchley Gardens, down a slight gradient to the ramped access at the front of the building. Prior booking is essential as the spaces are also used for deliveries. Please call 01622 602838 to arrange a suitable time to reserve your space. See our How to Find Us page for directions.
All assistance dogs are welcome in the Museum. Please Contact Us if you require information in audio or Braille.
We have torches and magnifying sheets available to borrow at reception. A refundable deposit of £2 will be requested by reception staff.
Our events include ‘Hands On Stations’ where you can handle artefacts and specimens from our collections, with staff and volunteers on hand to discuss the objects. Please Contact Us to find out when the next event is. If you are interested in viewing certain artefacts an appointment can be made with any of our keepers who are happy to bring the objects out into an accessible area for you. Please use our Contact Us page to make an appointment.
Hard of Hearing Groups
All assistance dogs are welcome in the Museum. Tours for groups and schools using their own interpreter can be booked through Crystal Hinds, Interpretation Manager. Tel 01622 602850 or email firstname.lastname@example.org
Wheelchair and Buggy Access
We have wheelchair and buggy access to the majority of the ground floor with accessible toilets and baby changing facilities. There is also access via a lift to the first floor giving access to the temporary exhibition areas, art gallery, Japanese gallery and Glass Room. An Accessible toilets are also available on the upper floor. Please download our Museum Floor maps to help plan your visit.
In summary wheelchair and buggy users have access to:
Reception/ Visitor Information
Accessible toilets & Baby Changing facilities
Lady Godiva Courtyard
Library (by appointment only)
Queen’s Own Royal West Kent Regiment Museum
Local History Gallery
Dressing Rooms Gallery
Bentlif I Gallery - Fine Art, Sculpture and Furniture
Bentlif II Gallery & Bearsted-Bentlif Gallery - Temporary Exhibitions
The Glass Room (by appointment only)
We have a new buggy store close to reception. We do request that you carry your valuables with you.
Scooters are too heavy for the wheelchair lift, sited between the Queens Own Royal West Kent Museum and the Sculpture displays in the Museum. A manual wheelchair is available for you to borrow during your visit. Please bring assistance with you and call us on 01622 602838 or email email@example.com to book our manual wheelchair.
There is baby changing facilities available in the disabled facilities on the ground floor.
Parent and Child Parking
The nearest parent and child parking is in the Chequers Centre car park. See our How to Find Us page for directions.